How we make Spatial Knowledge Management work...
How you apply knowledge management to your organisation depends on the corporate culture around knowledge sharing. Campus-style organisations work best through collaboration, which can only be sustained if there is a positive feedback loop that rewards each contributor. Some organisations are fiscally constrained from sharing knowledge across organisational boundaries, requiring another approach that involves stacking knowledge, which can be shared at the board level (for instance). It is recognised that not all organisations operate under either condition strictly and that some external help may be required to build the solution to make knowledge management achievable and sustainable in your organisation. Depending on the size, distribution and business value drivers of your organisation, a programme could involve:
- Initial scoping workshop to define operating model and plan deployment
- Deploy web-enabled knowledge sharing/stacking tools (modular)
- Customise value drivers with corporate weightings for opportunity screening to underpin relative ranking
- Create corporate ownership for internally inspired continuous renewal (e.g. competitive intelligence)